What Okwe Does to Protect Your Privacy
Before reading the full details on this page, here's a quick overview of the key points.
End-to-End Encryption
Every transaction and personal detail you share is protected by 256-bit SSL — bank-grade security, built into Okwe.
Your Data Is Never Sold to Third Parties
Okwe never sells your personal information. It is only shared with partners who are necessary for operating the service.
Minimal Data Collection
We only collect the information needed to provide our services — nothing more. That's our policy.
Regular Security Audits
Okwe's servers and systems are regularly audited by independent third-party security experts.
Your Rights Over Your Data
You can request to view, correct, or delete your data at any time.
Advance Notice of Policy Changes
If significant changes are made to this Privacy Policy, Okwe will notify members in advance via email or in-app notification.
Okwe collects certain information to operate effectively and deliver the best experience. This information comes from three main sources: what you provide directly, what is generated automatically as you use the service, and what is required for identity verification.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, NID number | During Registration & KYC |
| Contact Information | Mobile Number, Email | At Registration |
| Payment Information | BKash/Nagad Number (Masked) | During Transactions |
| Device & Log Information | IP address, browser, device model | During Site Visits |
| Gaming Activity | Betting history, win/loss records | Every gaming session |
Important: Okwe never stores your full payment card details or mobile banking password on our servers. All payments are processed exclusively through secure, trusted third-party gateways.
Okwe uses your data only for specific, legitimate purposes. No information is processed for unnecessary purposes — this is the cornerstone of our Privacy Policy.
- Account Management: To create your account, ensure secure login, and keep our services running.
- Payment Processing: To process deposits and withdrawals successfully and to prevent fraud.
- Identity Verification (KYC): To comply with international regulations and prevent money laundering.
- Customer Support: To effectively assist you in resolving your issue.
- Responsible Gaming: To identify unusual gaming patterns and provide timely assistance.
- Personalized Experience: To suggest games and offers tailored to your preferences.
Okwe never sells your data. However, limited information is shared with trusted partners to keep our services running. All such sharing is covered by contractual safeguards.
- Payment Provider: bKash, Nagad, Rocket — only the minimum information required to process transactions.
- Game Provider: Studios like Evolution and Pragmatic Play — session data used to operate games.
- KYC Verification Services: Authorized service providers for identity verification.
- Regulatory Authorities: To licensing authorities as required by legal obligations.
- Your information is never shared with advertisers or marketing companies.
- Your data is never sold to data brokers or third parties.
- No information is disclosed to government agencies without a legal order.
Cookies are small text files stored in your browser. Okwe uses cookies to improve your experience and keep our services running smoothly. See below for which cookies are essential and which are optional.
You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may prevent the site from functioning properly.
Okwe does not retain data beyond what is necessary. However, certain information may be kept for a defined period after account closure to meet regulatory obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 3 years after account closure | Legal Obligations |
| Financial Transaction Records | 5 Years | Anti-Money Laundering Regulations |
| KYC Documents | 5 years after account closure | Regulatory Requirements |
| Customer Support Chat | 2 Years | Service Quality Monitoring |
| Log & Session Data | 90 Days | Security Monitoring |
Okwe believes your personal data belongs to you. That's why we give you maximum control over it. Contact support to exercise any of the rights listed below.
Once a rights request is submitted, Okwe will send an acknowledgment within 48 hours and a full response within 30 days.
Okwe uses internationally recognized security technologies to protect your data. Technical, administrative, and physical security measures are all given equal importance.
- 256-bit TLS/SSL Encryption: All data transfers are encrypted.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Firewall & IDS: Protection against unauthorized access and cyber attacks.
- Regular Penetration Testing: Vulnerabilities are identified and resolved by third-party security experts.
- Staff Training: Regular staff training and awareness programs on data protection.
- Data Breach Response Plan: In the event of a breach, affected members will be notified within 72 hours.
Okwe does not knowingly collect any information from anyone under the age of 18. Our services are intended for adults only.
If we suspect an account has been created by a minor, we will immediately close that account and delete all associated data. Parents or guardians can report such concerns to us at support@okwe.biz.
This Privacy Policy may be updated as technology and the legal landscape evolve. For any significant changes, Okwe will take the following steps:
- You will be notified by email at least 14 days before any changes take effect.
- A notification of the changes will be displayed when you log in to the site.
- The date of the most recent update will always be displayed at the top of this page.
- Continued use of the service after any changes takes effect will be considered acceptance of the updated policy.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us through the channels below.
Account & Rewards Enquiries
Your Privacy Is Our Priority
Okwe is safe and transparent. Join today and enjoy gaming with complete peace of mind.