📋 Legal Documents

Okwe Terms & Conditions — applicable to all users

Please read these terms before using Okwe. We've done our best to keep everything clear and straightforward so nothing gets lost in translation.

Last Updated: June 2026
Summary

Key Highlights at a Glance

Here is a summary of the key terms before you read the full details below.

Age & Eligibility

You must be at least 18 years old to use Okwe. Each member may hold only one account. Identity verification is mandatory.

Payments & Withdrawals

Minimum deposit ৳100, minimum withdrawal ৳500. bKash, Nagad, and Rocket are supported. Withdrawals are processed within 15–30 minutes.

Bonuses & Promotions

Wagering requirements apply to all bonuses. Bonuses cannot be converted to cash. Okwe reserves the right to void bonuses on fraudulent bets.

Account Security

Keeping your password confidential is your responsibility. Sharing your account with any third party is strictly prohibited. Suspicious activity may result in your account being temporarily suspended.

Gaming Rules

Each game is subject to its own rules. In the event of a technical error, Okwe's decision is final. The use of unauthorized software is strictly prohibited.

Right to Amend Terms

Okwe may update these terms at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

Table of Contents
Reading Time
Approximately 12 minutes
01
Introduction & Acceptance
General Introduction & Acceptance of Terms

By using Okwe's website and services, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not accept any of these terms, please refrain from using Okwe.

These terms and conditions constitute a legal agreement between Okwe and you. As our services evolve, these terms may be updated from time to time — so we recommend checking this page periodically.

Important: Registering on Okwe means you agree to these terms. The agreement takes effect when you tick the "I agree to the Terms & Conditions" checkbox during registration.

02
Account Registration & Eligibility
Who can register and what information is required

You must be 18 years of age or older to open an account with Okwe. Any attempt by a minor to register is a violation of the law, and any such account will be closed immediately.

  • Each individual may register one account only.
  • All information provided at the time of registration must be accurate and truthful.
  • Identity verification (KYC) must be completed before your first withdrawal.
  • Multiple members of the same household may hold separate accounts; however, creating more than one account from the same device or IP address is strictly prohibited.
  • Any changes to your account details must be reported to Okwe Support.
18+
Minimum Age
1
Maximum Account
KYC
Identity Verification
03
Deposit Rules
How to deposit, limits & terms

Depositing on Okwe is simple and secure. All major mobile banking services in Bangladesh are supported. Funds must come from your own account or a registered payment method.

Payment Methods Minimum Maximum (Daily) Processing Time
BKash৳100৳50,0001–5 minutes
Nagad৳100৳50,0001–5 minutes
Rocket৳100৳30,0002–8 minutes
Bank Transfer৳1,000৳2,00,0001–3 hours

Please Note: Depositing through a third party (using someone else's number or account) is strictly prohibited. If such a transaction is detected, the associated funds may be seized and the account suspended.

04
Withdrawal Policy
Conditions and process for withdrawing winnings

Withdrawing your winnings on Okwe is straightforward. Certain conditions apply to prevent fraudulent activity and ensure the safety of all users.

  • Minimum withdrawal amount is ৳500.
  • Withdrawals can only be made to a registered payment method.
  • Withdrawals may be placed on hold if KYC verification has not been completed.
  • Wagering requirements must be met before withdrawing any bonus winnings.
  • The daily maximum withdrawal limit is ৳5,00,000 (higher limits apply for VIP members).

Fast Processing: Standard withdrawal requests are processed within 15–30 minutes. Large amounts (৳50,000+) or first-time withdrawals may require additional verification and can take up to 24 hours.

05
Bonus & Promotion Terms
Bonus Terms & Wagering Requirements

Okwe offers a range of bonuses and promotions — including a welcome bonus, cashback, free spins, and loyalty rewards. Each bonus comes with specific terms and conditions that must be followed.

  • The welcome bonus is available to each new member once only.
  • Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
  • While a bonus is active, certain games may contribute differently toward wagering requirements.
  • Wagering must be completed within the specified time limit — once it expires, the bonus will be forfeited.
  • Bonuses and winnings will be forfeited if multiple accounts or fraudulent methods are used to claim bonuses.
  • Okwe reserves the right to modify or cancel any bonus offer.
06
Gaming Rules
Rules you must follow while playing

All games on Okwe operate to international standards. Game outcomes are determined by certified Random Number Generators (RNG) and are regularly audited by independent third parties.

  • Each game has its own separate rules and terms.
  • If your internet connection drops, any active bets will be automatically recorded in the system.
  • If a technical error occurs during a game, Okwe may void that round.
  • Winnings obtained by exploiting software bugs or errors will be considered invalid.
  • Once a bet is confirmed, it cannot be changed.
07
Prohibited Activities
Strictly Prohibited Actions

To maintain a fair and safe environment, Okwe strictly prohibits certain activities. Violations may result in account closure and forfeiture of funds.

  • Operating multiple accounts under one person.
  • Using or selling another person's account.
  • Placing artificial bets to meet bonus requirements (bonus abuse).
  • Use of illegal or hacking software.
  • Depositing funds from money laundering or illegal sources.
  • Exploiting system errors or glitches.
  • Threatening or harassing other members or staff.

Warning: Okwe reserves the right to suspend any account and forfeit all balances without prior notice if any of the above rules are violated. Legal action may also be taken where necessary.

08
Account Closure & Deactivation
Account Closure — When and How

You can close your Okwe account at any time. Simply contact our support team and we'll take care of the process — any remaining balance will be refunded to you.

  • If you voluntarily close your account, any remaining balance will be refunded.
  • Inactive accounts (no activity for 12 months) may be temporarily suspended.
  • If Okwe closes your account for a rule violation, any bonus funds will be forfeited.
  • You may request a temporary or permanent account closure for responsible gaming reasons.
09
Responsible Gaming Policy
Our policy for safe and responsible gaming habits

Okwe believes gaming is entertainment — not a source of income. We are actively committed to fostering a responsible gaming culture.

  • Set deposit limits on a daily, weekly, or monthly basis.
  • Self-Exclusion — Lock your account yourself for a set period of time.
  • Betting history and statements can be viewed at any time.
  • Okwe automatically issues an alert when suspicious gaming patterns are detected.

For more details, visit our Responsible Gaming View page.

10
Dispute Resolution & Contact
How to Resolve an Issue

If you have a complaint or dispute, please contact our customer support first. We take every complaint seriously and do our best to provide a fair resolution.

  • An initial response will be provided within 48 hours of receiving a complaint.
  • Complex issues may take up to 7 business days to resolve.
  • Members have the right to appeal any decision made by Okwe to the relevant licensing authority.
  • All disputes can be communicated in English or Bengali.
Contact Us
support@okwe.biz | Live Chat 24/7 | Email: Response within 48 hours
FAQ

Payment Enquiries

Okwe charges no withdrawal processing fees for regular members. However, your mobile banking provider or bank may apply their own transaction charges — this is beyond Okwe's control. The daily withdrawal limit for regular members is ৳5,00,000. VIP members enjoy a higher limit. The minimum withdrawal per transaction is ৳500 and the maximum is ৳1,00,000. For larger amounts, multiple withdrawal requests can be submitted.

Deposits via bKash and Nagad are typically credited to your account within 1–5 minutes. If your balance hasn't updated after 10 minutes, first check your bKash message or statement to confirm the payment went through. If the payment was successful but your balance still hasn't been credited, contact Okwe via Live Chat. Share your bKash Transaction ID (TxnID) and the amount, and our support team will resolve the issue within 15 minutes. Delays can also occur if the correct reference number was not entered on the deposit page — in that case, provide the transaction details to support and it will be added manually.

Done reading the rules? Get started now

All of Okwe's rules are transparent and fair. Register today and start your safe gaming journey.

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